Nowadays, going to physical stores has become less popular because you can just order anything you want from an online store. Even better, you can order something from outside your zone or country to your doorstep. How fascinating! Phones, food, clothing accessories, gadgets and so on can be purchased online and shipped to your country within a few days. There are many online brands or stores who have made this available to their customers just to make life easy. As good as it looks, ordering from another country or region into your region can be risky. Your goods may get damaged, misplaced or swapped. You might even get something entirely different from what you ordered. Well, there are some online stores who specialise in the areas of shipping products to their target locations. As a company, with a warehouse where goods or products are picked and packed to be delivered to the right location. It is, however, possible to pick or pack the wrong order for the wrong person if you are not careful.
Let’s take a look at the causes of packing errors.
Your goods are packed into boxes ready to be shipped out to the right place. If a box is not properly labelled it may be shipped to another location. This might be strenuous for you and may cost you a customer. Make sure that before every box in your warehouse is sealed, the products inside the box corresponds with the labelling. Proper labelling of boxes before being sealed will contribute to the avoidance of packing errors in your warehouse.
A disorganised warehouse can cause packing errors to occur. This is very common for small businesses with small warehouses and a lot of goods to deliver. After you have loaded your warehouse with goods, you have to organise them into categories. This will reduce the chances of you packing the wrong item for a client. Compartmentalise your goods with each category labelled appropriately. Failure to organise your warehouse can lead into a disaster.
Fewer Hands on Deck
Many businesses like to employ a few employees for the warehouse to save costs. Fewer hands on deck to handle the picking and packing may cause errors from different ends.
- One person may be handling plenty of orders at once which may reduce the possibility of 100% pick and pack accuracy
- Overworked employees would be less efficient. They can make mistakes easily.
Having more hands to handle your picking and packing would result in proper and equal distribution of employees. This would reduce the risk of packing errors.
Consider Using Technology
With the advent of technology which keeps improving daily, you could almost say there is nothing impossible to create. Everything is possible. As a big company with many products in stock ready to be shipped to the right customer. Most of the errors are made by humans no matter how many people are available in your warehouse to pick and pack, errors are still bound to happen. But with a simple technology at an affordable cost you can organize your goods according to the order with little effort and just a few clicks on the tablet or smartphone. This would help minimize human errors and in turn reduce packing errors. I have seen some warehouses where human labor was required a ton and no single technology or machinery involved. This could be the reason why your orders are getting missing. Consider introducing technology or machinery to your business to make everything a little easier, faster and error-free.
Always Cross Check Your Orders
Before you can say everything is perfect and good to go, consider checking over again. Have a kind of protocol or routine each time an order is about to be delivered. After organizing the orders accordingly, the next thing to do is cross check as many times as possible to ensure you are hundred per cent certain. Just one or two times would do. Sometimes, after organizing and packing you would be surprised there was mistake that you have probably never made before. Everyone makes mistakes but to ensure mistakes are minimized recheck before delivery.
There are some customers that like to take advantage of your business by telling lies that the products delivered was broken when it was their fault. These kind of clients are many, that is why you have to get ready for this kind of situation by keeping accurate records of goods. Check the condition of each good and ensure it is properly documented. Ensure the quality of the item. It may be a good idea to paste a kind of notice on each good stating that all conditions of the goods have been thoroughly crosschecked and considered functional.
How can SHIPTARGET help you reduce packing errors?
Shiptarget is an establishment developed to make life easier for you by providing a solution to your shipping problems at an affordable price. We have a robust system that makes picking and packing of items easier and faster for you. We have a well sophisticated system that allows users to scan the items before being shipped. We also have an application that will easily hook up to the back end of your store, ensuring no order is unaccounted for. This is a more effective means of keeping accurate records of each of your items.
How Does ShipTarget Work?
Shiptarget developed an easy-to-use system just to make packing of items easier and error-free. There is no need for adverse training for your employees, just a simple lesson would do.
There is a dashboard where you will be able to view your opened orders. Here, you can click the order and view each item under the order in an organized manner.
You can then open each item under the order and scan the barcode of the product using your phone camera as a scanner.
If the correct item is scanned, you will be shown a green screen. If a wrong item is scanned it will show you an error with a red screen. Which means you will have a less likely chance of shipping the wrong item in an order. Once all items in the order are packed, the order closes and its ready to ship!
All these done just to make your business free from customer trouble. Why don’t get in touch with us today!